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Ramada Majestic Bucharest
Landmark Four Star Property Known for Five Star Service
The Ramada Majestic, ideally located in the heart of Bucharest’s financial district within steps of many of the city’s top attractions, offers five star services at four star prices and is consistently ranked a customer favourite. In fact, an impressive 60% of the hotel’s guests are repeat visitors.
The hotel is housed in a landmark 1920s building next to Bucharest’s iconic Odeon Theatre. General Manager Mihail C. Acatrinei explains, “The Ramada Majestic, which has been part of the Ramada group since 2005, is well known for providing customer satisfaction, one reason the hotel has developed and maintained a stellar image throughout the years. We are constantly improving our employee to customer relationships, and we always put the guest first here at the Ramada Majestic.”
Focus on addressing customers’ needs
Explaining the hotel’s success story, Mihail C. Acatrinei cites a commitment to the high standards of the global Ramada group, a focus on staff training, very competent and professional employees, and a proactive approach to potential problems as reasons the Ramada Majestic does so well in achieving customer satisfaction. He adds, “We emphasise communication as a way of making sure we address our customers’ needs.”
With 111 guest rooms (including 10 exceptionally luxurious Executive Suites and one Presidential Suite), the Ramada Majestic can provide every guest with truly personalised service. The hotel also offers a wide range of amenities, including free high speed Internet access, bed and breakfast service, a restaurant, a coffee bar, a bistro, a swimming pool, and a health and fitness centre with massage services and a sauna. For business travellers, the Ramada Majestic has a state of the art business centre and conference rooms as well as a ballroom for larger events.
The Ramada Majestic continues to improve its facilities and services and has embarked on a €3 million modernisation programme that will make the entire hotel a wireless Internet hub and will also enhance the hotel’s “green” credentials.
Mihail C. Acatrinei urges international travellers to visit Bucharest to discover what the city and Romania have to offer. He says, “The people here in Bucharest are very friendly, cultured and educated, and Romania is a virgin country full of opportunity. Romania has many great places to visit and is a wonderland for any tourist. Come experience Romania and stay with the Ramada Majestic!”