City Centre Business Hotel Makes Guests Feel at Home
Hotel Downtown has been providing top quality services to executive travellers for almost a decade. With only 59 guest rooms, this boutique hotel makes personalised services a priority, and even the most demanding guests keep coming back again and again.
“Many famous people from all over the world – singers, musicians, ballet dancers, writers – have been guests of the Downtown hotel,” says Liana Melik-Pachaeva, the hotel’s young owner.
Hotel Downtown has 41 standard rooms, four deluxe rooms and 14 spacious suites, all elegantly furnished. Every room has its own style, but all are equipped with individually controlled air conditioning, satellite/pay TV, a minibar, LAN and wireless Internet connections, an in room safe, soundproof windows, an electronic lock system, and an en suite bathroom with a bathtub, hairdryer and telephone. The suites have separate work areas.
Ideal city location
The Hotel Downtown is ideally located in the centre of Sofia across the street from the British Ambassador’s residence and within walking distance of all the city’s top financial institutions, cultural sights and entertainment.
The hotel’s facilities include a gourmet restaurant, a lobby bar which serves drinks and snacks, and a fitness centre with a sauna, solarium and massage services.
Business travellers make up around 99% of the hotel’s clientele, Deputy General Manager Mihaela Manolova adds. “Our aim is to provide excellent service and make every guest feel comfortable. We reach out to corporate clients with this kind of personal care that big hotels are not able to provide. Transportation from and to the airport, free wireless internet and conference facilities which our partners can sometimes use for free are other ways to attract more business.
The hotel offers a fully equipped business centre as well as 2 conference rooms for up to 50 guests. “When booking an event at our meeting rooms you will benefit from the following: an executive meeting specialist familiar with all your details will be at your side throughout your event, ready to help with anything you and your guests may need.”
“We regularly organise wine tastings and often invite our repeat clients who appreciate fine wines. These wine tastings give
our guests the chance to try new wines that might be added to the restaurant’s wine list as well as just have a good time among friends. In case guests wish to learn about whisky and whiskey, the right place is our lobby bar, offering more than 300 malts of superior and proved brands,” General Manager Lubomir Parmakov said.