Offering an intimate and charming atmosphere complemented by a high-quality service, Geneva Hotel is a cosy tourist and business hotel that guarantees customer satisfaction. With a restaurant, lobby bar, seasonal panorama bar on the rooftop terrace, modern conference room, fitness and spa centre, the hotel attracts both international and domestic visitors by offering them the finest Bulgarian tradition and hospitality in a home-like atmosphere. The hotel has 24 rooms, including five junior suites and 19 double rooms, at an average price of €40. The rooms and suites are currently being renovated, and will be equipped with new furniture, high-speed Wi-Fi, and other amenities.
Geneva Hotel is located in the vicinity of Sofia’s main political and cultural buildings, only 15 minutes away from the capital’s centre, yet it still offers an intimate atmosphere which allows guests to enjoy the heart of the city feeling like home. In addition to its superb location, the hotel is dedicated to providing the highest quality service, which is why the management covers training courses for the hotel staff. “At the moment we are best tourist and business hotel in the city centre”, General Manager Chavdar Georov says, pointing out that he is always present at the hotel to ensure high-quality service.
He explains, “We have 60% business clients who stay 2-3 nights on average, and 20-25% leisure clients, and we have many visitors that stay at our hotel when they are passing through Sofia”. With an annual occupancy rate of 75%, the hotel is a top choice among international travellers, most of them coming from Western Europe. “Most of our clients are from Germany, Italy, and the UK, and we also have a growing number of guests from Austria”, the General Manager says, pointing out that the hotel aims to attract more international clients from many different countries. “We aim to meet every guest’s demands, which is why we are cooperating and partnering with various tour agencies and tour operators for organizing excursions and short trips for our clients”, he adds.
What sets Geneva Hotel apart from other hotels is the dedication to maintaining a close relation with its guests. For example, the hotel management never forgets to send holiday greetings, and guests really appreciate this unique gesture, which is visible through the high number of returning visitors. “Our excellent facilities, friendly and flexible staff, superb location and high-quality service, and our dedication to meeting everyone’s demands, guarantees visitors’ satisfaction and a home-away-from-home experience”, Chavdar Georov concludes.